Can't find your answer? you can submit a FAQ suggestion.
Submit FAQ Suggestion

General Questions

What is CM/ECF?

In January 1996, the Administrative Office of the U.S. Courts began development of the Case Management/Electronic Case Filing (CM/ECF) system. CM/ECF is a comprehensive case management system that will allow courts to maintain electronic case files and offer electronic filing over the Internet.

Why Electronic Case Files?

Judges, court staff, and public have the capability to access electronic docket information, case management data and legal research materials. As most documents are initially created in electronic form, the federal courts can further reduce the reliance on paper records by establishing electronic case file systems. These systems should enhance the accuracy, management and security of records, and reduce delays in the flow of information.

What are the benefits and features of using CM/ECF?

There are a number of significant benefits and features:

• Courts can allow registered attorneys to file documents 24 hours a day, 7 days a week.
• Full case information is available immediately to attorneys, parties, and the general public through the Internet. This includes the ability to view the full text of filed documents.
• Attorneys on the system will receive email notices electronically in CM/ECF cases. This greatly speeds delivery and eliminates the costs to both the court and attorneys of handling and mailing paper notices.
• Multiple parties can view the same case files simultaneously.
• Since CM/ECF uses Internet standard software, the out-of-pocket cost of participation for attorneys is typically very low.

What is the cost for using CM/ECF?

There are no additional Court costs associated with the filing aspect of the CM/ECF system.

Who developed CM/ECF?

All software for the project was developed by the Administrative Office of The United States Courts.

What types of cases are designated for electronic filing?

All Civil and Criminal cases are designated for electronic filing with exceptions as outlined in General Order 10-07.

Which personal data identifiers should be redacted?

Social Security Numbers, Taxpayer identification numbers, names of minors, dates of birth, financial account numbers, home address. Please refer to the E-Government Act of 2002 with amendments in 2004 for identified personal identifiers.

Are proofs of service needed on electronically filed documents?

Please refer to the current E-filing General Order. At the conclusion of your electronic filing entry you will receive a screen referred to as the NEF (Notice of Electronic Filing). At the bottom of this screen the parties to the case will be listed designating which were served electronically. Any party not served electronically will need to be served in the traditional manner and proof of service is required.

What information is required on the address label when mailing a mandatory chambers copy of an electronically filed document via Federal Express or other overnight delivery service to Judges who require a mandatory chambers copy delivered to their Chambers?

The following information must be included. Do NOT address the package to "Clerk's Office" as this will delay delivery to the judge.

U. S. District Court
Chambers of Judge ___________________
Courthouse Address and Room Number*
City, State, Zip Code

Example:
U. S. District Court
Chambers of Judge John Smith
312 North Spring Street, Room 1234
Los Angeles, CA 90012

*Courthouse addresses and room numbers for the judges chambers are available on the Court Directory at www.cacd.uscourts.gov (provide hyperlink). Do not use the courtroom number.

Other requirements:
Check the box FedEx Priority Overnight to ensure package is delivered the next business morning.
Check the box "No Signature Required" under Residential Delilvery Signature Options.

What information is required on the address label when mailing a mandatory chambers copy of an electronically filed document via Federal Express or other overnight delivery service to Judges who require a mandatory chambers copy delivered to the Clerk's Office?

 

Judge's Name
United States District Court
Office of the Clerk
Courthouse Address and Clerk's Office Room Number*
City, State, Zip

Example:
Judge John Smith
United States District Court
Office of the Clerk
312 North Spring Street, Room G-8
Los Angeles, Ca 90012

*Courthouse addresses and clerk's office room numbers are available on the Court Directory at www.cacd.uscourts.gov (provide hyperlink).

Other requirements:
Check the box FedEx Priority Overnight to ensure package is delivered the next business morning.
Check the box "Direct Signature" under Residential Delivery Signature Options.

What is the procedure for requesting a modification to the default “summary” e-mail notification setting associated with the individual attorney record?

Attorneys may update the "summary" or "individual" setting as to electronic service themselves. Please refer to the Court's CM/ECF webpage for instructions on Updating the Attorney's Personal Profile On-Line.

Does the Court permit e-mail address updates by e-mail? If so, what is the e-mail address to which such requests should be sent, what information (to identify the attorney, etc.) does the Court need to include in the e-mail? Does the Court permit multiple requests in a single e-mail?

Attorneys may update individual records (i.e. Attorney name, firm name, street address, telephone number, email address & facsimile number), themselves. Please refer to the Court's CM/ECF webpage for insturctions on Updating the Attorney's Personal Profile On-Line.

In addition, a notice of change of attorney information, form G-6, must also be filed on each pending case, Local Rule 83-2.7.

Who is responsible for redacting documents?

The responsibility for redaction of non-court created documents rests solely with the attorney who created the document. Please refer to the current E-Filing General Order.

Where can I locate the cost of filing a document in the Central District Court?

The information can be located on the Court's website at www.cacd.uscourts.gov. Select General Information and Fee Schedule.

How can I get a copy of the events dictionary?

We apologize, but the events list is no longer available. Please utilize the CM/ECF "Search" function, which is automatically updated in real time when a new event is added or an existing event is terminated, to identify the most appropriate event.

What is an electronic signature?

Electronic signature refers to the signature of an electronically filed document based on (1) the CM/ECF User's login and password and (2) the person's representative signature "/S/ - Name" or a digitized personalized signature or facsimile signature on the signature line of the document.

Please refer to the current general order on electronic filing for instructions as to electronic signatures of the filing party, and/or multiple parties.

What documents should be filed manually, or traditionally in paper?

Please refer to the current general order on electronic filing for direction as to which documents should be filed traditionally (or manually) in paper.

Where should a mandatory chambers copy of an e-filed document be delivered?

Refer to the Court's CM/ECF Webpage and select the "Mandatory Chambers Copy" link on the left-hand side of the page. http://www.cacd.uscourts.gov/cacd/JudgeReq.nsf/courtesy%20copies?openview

Does a mandatory chambers copy require blue backing, labels, or any other noticing?

A mandatory chambers copy must comply with Local Rule 11-3, i.e., blue backed, font size, page numbering, tabbed exhibits, etc., or as otherwise directed by the assigned judge. The mandatory chambers copy must be prominently labeled MANDATORY CHAMBERS COPY on the face page. The mandatory chambers copy must include the NEF as the last page of the document. The court’s CM/ECF website contains additional instructions by judges for delivery of a mandatory chambers copy in the Frequently Asked Section of the webpage.

Please refer to the general order on electronic filing for further instructions on mandatory chambers copy.

I have been admitted to practice in the District Court for the Central District of California but my information in CM/ECF and the Attorney Admissions Search database is not current. How do I notify the Court?

Attorneys are solely responsible for keeping their information current in CM/ECF. Pursuant to Local Rule 83-2.7, an attorney who changes his or her name, office address, law firm association, telephone number, facsimile number, or email address shall notify the Court, in writing, within 5 days of the change. This is accomplished by completing Form G-76, CM/ECF Attorney Information Update Form (available on the court's website at www.cacd.uscourts.gov), and emailing it to the Attorney Admissions at Email_Update@cacd.uscourts.gov. In addition, the attorney must complete Form G-06, Notice of Change of Attorney Information (available on the court's website at www.cacd.uscourts.gov), and e-file it in each of the pending cases to which he or she belongs.

For instructions on how to update an attorney’s Personal Profile in CM/ECF, please refer to the question "What should I do if I change my address, phone number, e-mail address or other pertinent information" in the CM/ECF FAQ Section. If you have a question regarding invalid attorney information in the system (e.g., an invalid Bar ID in an attorney record) and further assistance is needed, please contact Attorney Admissions.

Training Related Questions

I already E-File in another Federal District Court, do I still need to attend training in the Central District of California?

No. However, optional computer-based training modules (CBTs) are available online.

Before a CM/ECF login and password is issued to an attorney, the attorney must have been admitted to practice in the Central District of California or is a Federal Government attorney.

Online Training Related Questions

What’s Online Training?

It is a computer-based training application that allows a user to complete the optional training via the internet.

How do I access Online Training?

From the Main Navigation system in the left side of this website, select Training

What are the computer software and hardware requirements for Online Training?

• Internet Connection (high speed recommended)
  If you are using a dial-up/modem connection you may not be able to attend online training. Each training module consist of a large file download which a dial-up/modem connection may not be able to handle.
• Adobe Flash Plugin. If not installed, you can download a free copy from www.adobe.com. Online Training can not be accomplished if Adobe Flash is not installed.
• Functional Computer Speakers

How do I enroll for Online Training?

There is no need to enroll for the online training. Any individuals such as attorneys, legal staffs, and people without lawyers may take the computer-based training (CBT) online whenever and wherever internet access is available.

May legal support staff participate in on-line training?

Yes, legal support staff or administrative staff in your organization are encouraged to attend online training. However, CM/ECF Logins and Passwords will only be distributed to attorneys.

Are there MCLE credits for on-line training?

No, on-line training has not been accredited for MCLE credit.

How long does the online training take to complete?

Approximate time for completion of all modules is about two (2) hours. However, this can vary based on how quickly the trainee responds to the various commands required to advance through the modules.

Are there fees assessed for online training?

No, there are no fees associated with online training.

Do I have to complete all training modules in one sitting (at once)?

No, you do not have to complete all training modules consecutively. You can complete one module today, one tomorrow, etc. If a module is put on pause, the session can be resumed from where it is left off. However, the session cannot be resumed if the module is closed before it is completed. When that happens, the session will always start from the very beginning whenever you click on this module to begin the online training.

Do I have to take the training modules in order?

No, you can complete the training modules in any order you wish but you must complete all modules shown on the screen before the last module will appear.

Why can't I access Module 10?

That’s because you have not completed modules 1-9. Module 10 will only activate after you have completed modules 1 through 9.  This only applies to online training ordered by a Judge.  Optional training does not have these restrictions.

If I start watching a module, do I have to complete it in it’s entirely?

Yes, once you have started watching a training module, you will need to finish it in order to acknowledge completion. However, you can always pause in the middle of the module if you need to step away from your computer. When you’re ready to proceed, you can press the play button and the video will resume playing. If you close the video window in the middle of a module you will need to start that module from the beginning.

Will the system time out if I wait too long to proceed after pausing a training module?

Yes, because the Court’s online training website is a secured website, the system will time out any time there is no activity lasting between 30 to 60 minutes.

I am trying to view the Training Modules but I am not able to see anything on my screen

As noted on the welcome page of the Online Training Site, your computer needs to be equipped with Adobe Flash. Adobe Flash is a plug-in for your web browser which allows you to view the training modules on our website. Adobe Flash is free and you can download it and install it directly from Adobe’s website (www.adobe.com).

I am able to watch the training video on my screen but I don’t hear the audio

Your computer needs to be equipped with speakers in order to hear the content of our training videos.

I started watching one of the training modules and accidentally closed the window, what do I do?

Unfortunately you will need to start that training module again from the beginning.

How do I know which modules I have completed?

At the end of each video there will be instructions to click the Finish button, clicking this button will confirm completion of the training module. Failure to click the Finish button will require you to take that training module again. Each completed module will be marked with a check mark.

When can I attend Online Training?

Online Training is available 24 hours a day, 7 days a week.

Access Related Questions

How do I recover my password if I have forgotten it?

If you have forgotten your CM/ECF password, please contact the CM/ECF Help Deskdesk for assistance.

What happens if I do not consent to receive electronic notice?

You are still obligated to electronically file documents in CM/ECF; however, service of all e-filed documents will be in the traditional manner, via US Postal Service.

Please note that this selection pertains to both court filed and attorney filed documents. You cannot choose to be served by opposing counsel one way and the court another way. Also, in order to view copies of orders issued by the court in this district, the press visits the courthouse on a regular basis, sometimes daily, and runs a report of all orders and judgments issued. Service of documents via US Postal Service may be received after the press has viewed and reported on an issue.

What if I previously did not consent to receive electronic service of documents and now I want to consent?

Attorneys may update individual records including service of documents themselves. Please refer to the Court's CM/ECF webpage for instructions on Updating the Attorney's Personal Profile On-Line.

How do I log on to CM/ECF?

At the court’s website (www.cacd.uscourts.gov) select the CM/ECF link and click on log in to CM/ECF.

Should I keep my Login and Password secure?

The Court recommends that attorneys keep their login and password secure and only give it to staff who are authorized to e-file on the attorney's behalf. This helps to prevent unauthorized persons from obtaining access to CM/ECF and using it for malicious purposes. If an attorney detects that a compromise may have occurred to a login or password, the attorney has the ability to change both. Please refer to the Court's CM/ECF webpage for instructions on how to update an attorney's profile on-line.

Can I loan my login and password to another attorney who doesn’t have one?

No. Each attorney is assigned an unique login and password. It constitutes the filing attorney's signature to the document. As is the case with paper filings, it is the filing attorney's responsibility for the document. If an attorney is not listed as counsel of record, but files a document to the case, they may be added as attorney of record inadvertently.

Why am I having problems with my E-filing login and password?

Confirm the following:

• Are you using the correct login and password? PACER and E-Filing in CM/ECF require two separate login and passwords. Please confirm you are using login and password assigned for electronic filing into the CM/ECF system.
• Are you on the correct website? Please make sure you are using CM/ECF from the court’s CM/ECF webpage and clicking on the Login to CM/ECF button at the top of the page. Each federal district court requires a seaparate login and password. Please confirm you are logging into the link associated with California Central District Court.
• If you are accessing CMECF through PACER’s website for public query only, you only need your PACER login and password. You will not be able to e-file or view restricted documents.
• If you are accessing CM/ECF through the E-Filing website, you first need to login using your E-Filing login and password. This will allow you to e-file documents. If you are in this website and want to query, you will be presented with a new login screen which will ask you for your PACER login and password.
• If your login and password still does not work, please e-mail or call the CM/ECF Help Desk for assistance

How do I receive a login and password?

An attorney who has been admitted to practice in the Central District of California must complete the online request form for a CM/ECF login and password.

What types of cases are designated for electronic filing?

All cases within the United States District Court, Central District of California are designated for e-filing. For any updates, please check the Excluded Cases/Documents button on the CM/ECF webpage.

Can the general public view CM/ECF cases and the documents in those cases?

Yes, the public can access case data in CM/ECF unless it has been sealed or restricted by the court or by statute. The public access component will require a user to enter a PACER login and password. Because the PACER login and ECF User login are different, a filing attorney will need both.

Established PACER users will automatically have access to these sites; a new account does not need to be created. For those currently not registered with PACER, a PACER account may be obtained at: http://pacer.psc.uscourts.gov/register.html.

Can any member of the public use CM/ECF to e-file documents with the court?

No. Access to the filing portion of CM/ECF is only available to registered ECF Users .

Are there separate logins and passwords for PACER and CM/ECF?

Yes. The system requires two separate logins and passwords, one for PACER and the other for CM/ECF.

A PACER login and password are required for querying cases and are provided by the PACER Service Center. To contact the PACER Service Center, please call (800) 676-6856 or visit their website at http://www.pacer.gov.

A CM/ECF login and password are required for an attorney who needs to electronically file documents and view documents restricted to the Court and counsel of record. An online request form must be completed by the attorney to whom the CM/ECF login and password will be issued. 

I am changing firms. Do I need to establish a new e-filing login and password?

No, you do not need to register for CM/ECF more than once. Your ECF User login is issued specifically to you. Even if you change firms, your login remains valid.

However, you must update your address, including any changes to your e-mail address, with the court. You can do this by electronically e-filing form G-6 in all pending cases, which fulfills the Local Rule 83.2-7 requirement to notify opposing counsel of the change. Then log into CM/ECF >Utilities (on the blue menu bar) and updating your information through Maintain Your Address and Maintain Your E-Mail Address.

Why am I getting an invalid login error?

Most common problems are as follows:

• Both the login and password should be entered in lower case letters. Be sure you don’t have the "all caps" mode turned on.
• Make sure the proper login and password is being used for the appropriate website. (The PACER login is for querying either from CM/ECF or PACER directly. The CM/ECF login is for e-filing only)
• Verify that one of the recommended browsers is being used Internet Explorer (version 6 or higher) or Mozilla Firefox 1.5 or higher
• The browser must be JavaScript-enabled.

Why do I get an invalid login message once I have already logged into the court (CM/ECF site) and I am retrieving a docket or document?

• Make sure you put in your PACER login and password at the second login screen. Verify that the recommended browser is being used .
• Your PC needs to be set to accept all cookies. If the problem persists, log out, delete your existing cookie and internet files.

Why can I get a docket sheet, but not any of the documents provided?

This court did not become a full e-filing court until January 1, 2008. If the document number is not underlined (a link), the document was filed prior to the full e-filing date and is not attached to the docket sheet. These documents can be viewed in the Records section at the courthouse. For details, please go to www.cacd.uscourts.gov. Services >Records.

This issue may also occur if you are using an incompatible browser. Check your browser settings. Also confirm that you have a PDF viewing software installed (ie Adobe Reader) You may have PDF viewing software on your computer but have not connected it to a browser.

Attorneys using MacIntosh/Apple computers and software are recommended to use the latest version of Safari or download the free version of Mozilla Firefox and use this browser for all CM/ECF related transactions.

What should be done when an attorney leaves the firm?

The attorney leaving the firm needs to change his/her address and e-mail in the CM/ECF system. Please make sure to only update cases leaving the firm that will be going with the attorney to their new office.  The attorney also needs to e-file a Notice of Change of Attorney Information,G-06, in each case he/she will continue to represent. This satisfies the requirement of Local Rule 83. 2-7, requiring notification of all counsel of address, etc, changes.

Please note that even if your profile is updated, you will continue to receive notices in cases from the old firm, until you are terminated in the case. If cases remain with the firm, the firm will need to ensure that the Court docket accurately reflects the proper attorney of record and that the new attorney of record is properly set up to receive e-mail notifications. This is done by e-filing, a Notice of Change of Attorney Information, G-06, in each pending case indicating the new attorneys information. If the newly assigned attorney does not make sure the correct attorney information is reflected on the case, the previous attorney will continue to receive the Notice of Electronic Filing (NEF) and the newly assigned attorney will not receive notice of any case activity.

Law firms may also wish to consider the best method of handling e-mail notices from the Court addressed to the attorney who left the firm. Summarily removing the attorney from the firm's e-mail system with no further action, may result in e-mail notices from the court notifications being missed. Firms may wish to consider whether their own e-mail systems should forward such e-mails from the Court to the attorney at his/her new address, or to another attorney within the firm.

What should I do if I change my address, phone number, e-mail address or other pertinent information?

Updates to an individual attorney record (attorney name, firm name, address, e-mail address) may be done by the attorney or authorized attorney staff. Pursuant to Local Rule 83/2-7, this must be done within 5 days of any change. In addition, the attorney must serve notice upon opposing or co-counsel of the changes. This is accomplished by either creating a Notice of Change of Address or by completing a Notice of Change of Attorney Information, G-06, and e-filing it in each pending case.

Updates are made by logging into CM/ECF >Utilities (on the blue menu bar) and selecting Maintain Your Address for address changes or Maintain Your E-Mail Address for e-mail related changes.

Making the Updates listed below, does not send notice to opposing counsel in your cases.

Maintain Your Address: allows ECF Users to change their name, firm, address, phone number, etc. After making the necessary changes, click on the ‘submit’ button at the bottom of the screen. If the attorney has cases linked to his/her ECF User account, the list of those cases will appear on the screen.PLEASE USE CAUTION when choosing the — update all — option. If the attorney has not been terminated on any cases listed but is no longer associated with that case, choosing the update all option will result in your address of record updating all pending and terminated cases.

Maintain Your E-Mail Address: Allows ECF Users to change their primary e-mail address and, if so desired, add/delete any secondary e-mail addresses PLEASE USE CAUTION when choosing the — update all — option (especially if the attorney is a former government attorney). If the attorney has not been terminated on any cases listed but is no longer associated with that case, choosing the update all option will result in your address of record on all cases to reflected on the docket in all the cases.

WARNING: Adding a primary e-mail address to your ECF User record, where no e-mail address previously existed, constitutes consent to electronic service by the attorney. If an attorney does not consent to electronic service, the attorney must remove the e-mail address from his/her ECF User record and insert the following opt-out language in the Unit field of their ECF User record. "ATTORNEY DOES NOT CONSENT TO ELECTRONIC SERVICE". The Unit field is accessed by going to the Maintain Your Address.

Attorneys are solely responsible for keeping their information current and filing the appropriate documents in pertinent cases.

Can I have the same filing login for all courts I practice in?

It is possible for attorneys to change their logins and passwords and create a universal login. Attorneys are cautioned about creating a universal login for the following reasons:

1. If you change your login and password to match your PACER login, PACER will have difficulty in knowing if you logged in as an ECF User or a public PACER User. You may not have the full access of the system. PACER may recognize you as a "firm" if the PACER login is assigned to a firm and not an individual attorney.
2. If you create a universal login and password and practice in several different district courts, the possibility of you or your staff e-filing in the wrong case in the wrong district is very high. We would suggest you create a login that would be distinctive to each district in which you practice and can easily be remembered. This would prevent huge problems that could happen with a universal login. (i.e.: smithcacd, smithcasd, smithnysd etc.)

Can I use the login and password issued by another court to e-file in the Central District of California?

No, each district court has its own registration requirements, e-filing policies and procedures. After an attorney has complied with the requirements of becoming an ECF User the court will issue a login and password.

Once the initially assigned login and password is received, attorneys may change it through CM/ECF.

How do I add counsel to a case?

To add counsel in a case, electronically file a Notice of Appearance or other such document in the specific case.

If I am not an attorney, can I e-file?

No. Currently, only attorneys who are registered CM/ECF users can e-file documents with the court. An attorney may give the CM/ECF login and password to his or her supporting staff who are authorized to e-file documents on his or her behalf. Pursuant to General Order 10-07, an attorney’s login and password constitute as the attorney’s signature to a document and, ultimately, it is the attorney’s responsibility for the document regardless who e-files the document with the attorney’s CM/ECF login and password.

Technical - General Web Related Questions

What is a "link" or "hyperlink"?

A "link" or "hyperlink" is a shortcut to another website, web page or document. These are represented by a word, number or phrase usually underlined or becomes underlined when the mouse cursor hovers over it. Links to Hyperlinks can also be represented as a picture or an image. Either way their purpose is to allow you to navigate from one page or web site to another.

What is a plug-in?

A plug-in is a small add-on piece of software that extends the capabilities of your web browser ( IE: Microsoft Internet Explorer, Mozilla Firefox, etc .) A plug-in may, for example, enable you to view files written in a format other than HTML, the language used to create Internet web sites, or to listen to audio files or view videos.

How can I create a shortcut icon on my desk top that will take me directly to the CM/ECF system?

With any browser, you simply drag the little image (usually shaped as a page) located on the left of the web address (http://wwww.cacd.usxxxxx) and drop it on your desktop. Be sure to have your desktop visible prior to doing this. You might need to resize your web browser to allow you to see parts of your desktop.

It is recommended that the Court’s CM/ECF website be a shortcut or bookmark as messages are posted periodically regarding new filing procedures, announcements and scheduled maintenance. If the E-Filing login page is bookmarked, you may miss these important messages.

The Court encourages attorneys and staff to continue to view the CM/ECF information webpage for updates, new features, planned/unplanned outages, etc.

How do I cut, copy and paste?

Copying is the act of making a duplicate. Cutting is the act of removing something and placing it in another location (Deleting is the act of removing something entirely). Cutting sometimes works like deleting. Pasting is the act of placing anything that has been cut or copied into a new location. There are many ways to copy or cut, and paste, but all of them involve highlighting what you want to copy or cut first.

For a file, simply clicking on the file once will highlight it.

For text, position your cursor at the beginning of the text you want to highlight, hold the left mouse button down and drag the cursor to the end of the text you want to highlight, then release the mouse button.

To cut the highlighted item (3 options)::

• From the menu bar at the top of any application, select Edit-->Cut, -or-
• Right-Click on the highlighted item and select Cut from the menu that shows, -or-
• On the keyboard, hit Ctrl-X

To copy the highlighted item (3 options):

• From the menu bar at the top of any application, select Edit-->Copy, -or-
• Right-Click on the highlighted item and select Copy from the menu that shows, -or-
• On the keyboard, hit Ctrl-C

To paste the item you just copied or cut (3 options):

• From the menu bar at the top of any application, select Edit-->Paste, -or-
• Right-Click where you want to place the highlighted item and select Paste from the menu that shows, -or-
• Click where you want to place the item, then on the keyboard, hit Ctrl-V

How do I redo an edit command?

Some applications also have a Redo option, which "undoes the undo".

• From the menu-bar at the top of any application, select Edit-->Redo, -or-
• On the keyboard, hit Ctrl-Y

Who do I contact for e-mail attachment questions?

Your firm or company's System Administrator.

Who do I contact for questions regarding software compatibility?

Your firm or company's System Administrator.

Which internet browsers does the Court currently support?

Internet Explorer 6.0 or higher, Mozilla Firefox 1.5 or higher. Netscape Navigator (any version) is not supported

Who do I contact if I’m not receiving the NEF’s from the Court?

Make sure your e-mail address is correct in the CM/ECF system. If not, then login to CM/ECF and update your e-mail address.

Make sure your firms’ IT Department is not forwarding your e-mail to someone else.

Confirm that "@cacd.uscourts.gov" is not blocked through the spam software or is not having technical problems.

Contact the CM/ECF Help Desk. It it’s not found to be a Court related problem, they may direct you to contact your firm’s System Administrator or IT Department. If you are a sole practitioner, you may need to contact your Internet Service or email provider (i.e.: yahoo, aol, etc.).

I was receiving the Notices of Electronic Filing but now I’m not. What could be the problem?

If you changed firms or e-mail addresses and did not change your e-mail address in the CM/ECF system, you need to update your personal attorney record in the CM/ECF system.

Please refer to the Court's CM/ECF Webpage for instruction on how to update attorney's personal profile on-line.

What happens if I change firms/email address and do not update the information on the CM/ECF system right away?

Your e-mail notifications will bounce back to the court as non-deliverable as soon as the firm removes/deletes your email account . The Clerk's Office staff follow-up on bounced e-mails from users primary e-mail address by contacting the attorney at the address listed in CM/ECF.

If Court staff reach the attorney or the attorney’s assistant, they will work with the attorney to get the information updated on the CM/ECF system or help determine what the problem is so the attorney can properly receive the Notices of Electronic Fililng.

If the attorney is no longer at the address on record in CM/ECF, the e-mail address including all secondary addresses will be deleted and the attorney will receive documents via U.S. Mail until the update is made.

If it is determined that it is a secondary e-mail address on the ECF Users account, the e-mail address will be deleted. The Court does not follow-up on any secondary e-mail addresses. Attorney’s, or their authorized staff, may login to CM/ECF and make any necessary updates to secondary e-mail addresses.

Technical - CM/ECF Related Questions

What hardware and software will attorneys need to participate in CM/ECF?

Visit our Software and Hardware requirements page for details

Why is my CM/ECF session freezing?

There are several issues that may cause your CM session to freeze:

• If you are accessing CM/ECF through a DSL or dial-up connection, you ISP provider may be having issues and you are no longer connected.
• Check the CM/ECF Webpage to see if there are any announced issues with CM/ECF. If no announces issues, wait for a few minutes and try e-filing again.
• If you find your session freezing after you have hit "NEXT", try using the Back button to return to the previous screen and click on NEXT again. The freezing can be due to a halt in the session which is common m behavior for web-based applications
• If you click on the Back button and "receive a page cannot be displayed error message" ; click on the Back button once more. . The error means that your document has not been attached and you'll need to reattach your documents. It maybe better to start over; so the issue does not happen again .
• If the freezing appears after clicking on the "SUBMIT" button Please be patient, if you have a large document since it will take time for the system to upload it into CM. If the NEF is not displayed after several minutes, check the case docket sheet to see if the document (s) was filed successfully. If the document(s) were NOT successfully filed call the Ecf Help Desk for assistance and DO NOT RE-FILE the documents. .

In the event the documents are not displayed on the docket sheet; then go through the e-filing process again

If the docket entry appears on the docket sheet but there’s no silver ball next to the document, it means the Notice of Electronic Filing was not created and counsel were not served with the docuemnt. Refile the document(s) as "Amended" or "Corrected" documents and link to the document which was not served.

A document was filed in error, how can it be removed from the docket?

No changes can be made to the official docket without judical authority.

A Notice of Errata will need to be filed indicating the previous filing was made in error and link the Errata notice to the document which was incorrectly filed. Then re-file the document(s) as "Amended" or "Corrected".

How can I print a notice of electronic filing?

Login to CM/ECF, then click on Reports; select the option that says Docket Sheet. Enter the case number for the case and make sure that the box that says " Include links to notices of electronic filing" is checked. Click on Run Report, select the radio button (round silver ball) next to the docket entry for which you wish to print the notice of electronic filing . When the Notice of Electronic Filing displays then click File and Print to print the NEF.

What is an attachment or file attachment ?

If you are attaching a document within CM/ECF, an attachment is the document or documents prepared for electronic filing. It may be the main document or documents to be electronically filed along with the main document to complete the filing making one complete e-filed document. During e-filing a browse button allows the filer to browse to the document to be electronically attached to the docket entry. Example: a stipulation is attached during e-filing as the main document, the proposed order is "attached" as an additional attachment to the stipulation. A Motion is the main document and attached as the main document, a declaration, exhibit, appendix, proposed order are "attached" as additional attachments to the motion.

If the document is a generic document, not to be e-filed in CM/ECF,

Attachments or file attachments are documents that are attached to a message as an enclosure. It sends a duplicate copy of the original file to a recipient/ receiver. The file can be of any format and can be opened by the recipient/receiver if that person has the appropriate software to view the attached file.

How do I attach a document to an entry?

During the e-filing process, an option to select the pdf document screen will appear,

Click on the browse button and locate the folder on your computer system where the PDF document has been saved. Then you will select the name of the document or pleading to be e-filed and double click on the image file or click on open. The file path to the document appears in the box where it says file name. If you do not have any additional attachments to the main document click on the ‘Next’ button.

If you have additional documents to attach to the main document,

Click the "Yes" on the radial button where it states: "Attachments to Document:" if there are additional attachments to be added and click on ‘Next to proceed to the next screen. .

Steps to proceed after selecting "Yes" to additional attachments to the main document.

Select the "Browse" button to search for the file name of the document to be attached, in the same manner as outlined for the main document.

In the field for category type, select the drop down arrow and the system will open a pull down screen. From the selections in the menu, select the type of attachment (e.g.: appendix, exhibit, etc.) If none of the selections apply, do not select anything in the drop down menu.

It is important to describe the attachment, click in the description box and type a description of the attachment. Click on the "Add to List" button. This is important because the description will appear in the docket text and when looking at the separate attachments. This enables the Court and counsel to know exactly what the attachment is, i.e. Motion for Summary Judgment pages 25-50, Exhibts 2-10, etc.. If the description is not there, only (Attachments:) 1, 2, 3, 4, etc. will display on the docket entry and in the attachment list causing extra time to try to figure out what each attachment is. . This can be confusing to the Court and counsel.

The system will add the selected document as an attachment to the document. The file name of each new attachment will appear in the window next to the Add to List button. Once all attachments have been added to the attachment window, select the next button to proceed to the next screen.

How can I be sure I’m attaching the correct document?

When you browse to the appropriate document name, highlight the document name and use the right click on the mouse. Then click "open". This will open the document so you can see whether or not you’ve chosen the right document. If it’s the correct one, close the image and double click on the file name to attach it in the browse screen.

How do I access the option to View Your Transaction Log?

Accessing the option to View Your Transaction Log through CM/ECF >Utilities (on the blue menu bar): click on View Your Transaction Log, enter the date(s) for which you want to see documents filed with your ECF User Name and Password. This report does not require you to login to PACER.

How do I access the Docket Report to view activity for a specific case?

While logged in to CM/ECF click on "Reports" . Then select "Docket Sheet" and log in to your PACER account .

Viewing activity for a specific case through Query:

While logged into CM/ECF click on "Query". Select "Query" and enter your case number; then login to your PACER account.

How to check the date and time a document e-filed ?

Log on to CM/ECF, select "Utilities" and click on View Your Transaction Log. You can obtain the information by viewing the Notice of Electronic Filing (NEF).

What kind of notification does the attorney of record receive on a case?

All registered CM/ECF usders will receive an email notification, Notice of Electronic Filing (NEF), of all filings, which includes a hyperlink to the document. Participants who are not registered must be mailed a copy of the filing by the attorney filing electronically.hese notices can be received in either Summary or Individual format.

Why can’t I access a previous page viewed by clicking on the "Back" button on the browser after selecting a link within the CM/ECF system?

Unlike most programs, a web browser will open multiple windows. In other words, two or more windows in which the browser appears may be active at the same time. Look at the tool bar at the bottom of the screen, this is the same bar where the start button is located. If the browser logo appears on two different buttons, you have more than one window open. Click on the button that is not active (not highlighted) to open the previous window. If there is only one window open, click on the "GO" menu item at the very top of the screen; a drop down menu will appear where you can click on the address of the page to which you wish to return.

What does Page Not Available mean when I use the back button during an e-filing session?

The "Page Not Available" message means that your document has been dropped from the docket entry and must be reattached. It is usually best to just start over by clicking on the Civil or Criminal Menu. However, you can just use the back button until a CM/ECF e-filing screen appears then continue your e-filing by reattaching your document(s) to the docket entry.

Why can I not view a document from an e-mail (NEF)notifying me that something was filed?

Make sure your email system is set to open links with the Internet Browser or Firefox browser (depending on your default browser).. If you get a login screen when you click on the document hyperlink from within the NEF, make sure you enter your ECF User login not your PACER login.

If someone else, who is authorized to use your ECF User login, has already viewed the document, your one free look will have expired and you will need to login to PACER and are subject to PACER fees.

The first time a document is viewed using the linked document in an e-mail notice (NEF), it will be free. Anytime after the first viewing, you will be charged to view the document. The document should be saved to your local hard drive during your first view. If you have given your login information to staff, the first one to view the document using your login information gets the free look. After that PACER charges are incurred.

Why do I receive a "Data Missing" error when I try to print reports from CM/ECF?

If you are using Internet Explorer and Windows XP with Service Pack 2, you may be having a problem downloading the "data only" format of the cases report. Two options are recommended to work around the problem.

• Use Internet Explorer, or Mozilla Firefox. The report will download correctly using any one of these browsers; or
• Delete the Windows XP registered file type for .txt files. To delete the registered file type in Windows XP, use the following steps:
1. Double click "My Computer"
2. Go to Tools, Folder options
3. Click "File Types"
4. Find the "TXT" file type from the list and click on it
5. Click Delete
6. When the confirmation box is displayed, click Yes
7. Click "OK" to close the File Options box

Are there any special instructions regarding AOL users?

The AOL internet connection will work for CM/ECF, but the AOL provided browser is not supported. In addition, the AOL spam blocking software has been known to block e-mails from court sites.

Is there anything that Macintosh Users need to be aware of in filing documents?

CM/ECF was not developed for use on a MAC and the court does not support Safari.

Make sure the files have extensions on the end of the file name (.pdf, .doc, .wpd, .txt, etc.). The file name "MOTION" will not work for the CM/ECF system but " MOTION.PDF" will work.

I have logged into CM/ECF but I do not get all of the docket entries on the Docket Sheet. Why is that happening?

Make sure that the Filed/Entered Dates on the report criteria selection screen cover the appropriate dates.

The cache on your computer may be full. Cache is a location on your hard drive but your browser where data is stored. When you search the Internet, your browser keeps track of every page you have visited and saves this information on your hard drive. If this file becomes large (i.e., many pages have been searched), the result may be a loss of data. Clear your cache and Internet files from whichever browser you are using.

Which browsers work with CM/ECF?

The following internet browsers have been tested and approved for use with CM/ECF:

• Internet Explorer 6.0 and higher
• Mozilla Firefox 2.0 and higher

Which browsers are not compatible/not supported with CM/ECF?

The following Internet Browsers either have not been tested or do not work with CM/ECF and therefore the Court does not support them:

• Internet Explorer 5.0 or lower
• Netscape (any version)
• AOL Browsers
• MSN Browser
• Safari

Does the Court allow an attorney registering for ECF training to include a "secondary email address"? If so, how many secondary e-mail addresses are permitted?

Yes, After an attorney has registered and is an ECF user, the attorney may add secondary e-mail addresses to his/her user record by logging into CM/ECF, selecting Utilities (on the blue menu bar), Maintain Your E-Mail Address and adding secondary e-mail addresses. The Court encourages attorneys to not add more than two secondary e-mail addresses.

Do attorneys have access to personally change or add secondary e-mail addresses?

Yes, attorneys have access to Maintain Your Address, Maintain Your E-Mail and Maintain Your Login. According to Local Rule 83.2-7, the changes must be made within 5 days of the actual change and attorneys still have the obligation of serving notice of any change on opposing counsel or co-counsel in all effected cases.

The Court encourages counsel to make the changes immediately in the CM/ECF system to avoid any disruption of service of the Notices of Electronic Filing.

What is the procedure for requesting the addition or modification of a secondary e-mail address associated with their individual attorney record?

Attorneys or their authorized representative may add secondary e-mail addresses to his/her user record by logging into CM/ECF, selecting Utilities (on the blue menu bar), Maintain Your E-Mail Address and adding secondary e-mail addresses. The Court encourages attorneys to not add more than two secondary e-mail addresses.

When I click on the document link in my e-mail, it prompts me for a login and password. When I enter my ECF USER login it tells me my login failed. What do I do?

You need to enter your PACER login and password.

1. In Civil Cases, the first Time you or your staff click on a document link within the NEF in your email, the system should display the document without requiring a login. For each subsequent viewing, you will be required to login to PACER and be subject to incurring PACER fees.

2. In criminal Cases. the first time you click on a document link within the NEFin your email, the system requires you to enter your CM/ECF login and password. Next, you will need to enter your PACER login and password. You will not be charged the first time you view a criminal document. For each subsequent viewing, you will be required to login to PACER and be subject to incurring PACER fees .

3.Social Security Cases are restricted cases pursuant to the E-Government Act, the first time you click on a document link within an NEF in your email, the system requires you to enter your CM/ECF login and password. Next, you need to enter Your PACER login and password. You will not be charged the first time you view a document. For each subsequent viewing, you will be required to login to PACER and be subject to incurring PACER fees .

How can I learn who is an e-filer in a case, and who is not?

Login to CM/ECF,  click on Utilities, then click on Mailings. Next. Click on Mailing Info for a Case. Enter the case number and click on Submit.

How do I know if my electronic filing was successful?

The last screen you see when you electronically file a document is a copy of the Notice of Electronic Filing (NEF). If you see the NEF, you know that your filing was successful, Another way to verify your filing is to view a copy of the case docket. If you do this, PACER fees may be incurred.

I was receiving Notice of Electronic Filings (NEFs) with my primary and secondary e-mail addresses but I have not been receiving them recently. What could be the problem?

CM/ECF may prevent the Notice of Electronic Filing (NEF) from being sent to an attorney on a case when there are two or more e-mail addresses associated to that attorney with different delivery methods. This is known to be an intermittent problem when the attorney’s primary and secondary e-mail addresses have different delivery methods selected. To rectify this problem, the attorney should update his/her account in CM/ECF via Utilities > Maintain Your E-Mail Address. On the Email Information Screen, change the Delivery Method to either “Summary NEF” or “Individual NEF,” whichever option the attorney prefers, for both the primary and all secondary e-mail addresses. To ensure that the electronic notices will not fail again, the attorney must select the same delivery method for all e-mail addresses associated to his/her account.

Why should I concern about the changes to the Court's Gateway system Effective 12/2/10?

To ensure timely delivery of Notices of Electronic Filing (NEFs) from CM/ECF, parties who receive E-Services from the Court should contact their Internet Service Providers (ISPs), e-mail providers, or IT departments to white list the following IP addresses for e-mail deliveries. Failure to do so may cause delays in receiving Notices Electronic Filing from CM/ECF as these e-mails may be filtered out as unwanted emails or SPAM e-mails based on the setups configured by their Internet Service Providers (ISPs), e-mail providers, or IT departments.

Gateway Name: icmecf101.gtwy.uscourts.gov
Address1: 199.107.16.200
Address2: 206.18.112.200

===================

Gateway Name: icmecf102.gtwy.uscourts.gov
Address1: 199.107.16.202
Address2: 206.18.112.202

===================

Gateway Name: icmecf201.gtwy.uscourts.gov
Address1: 199.107.16.204
Address2: 206.18.112.204

===================

Gateway Name: icmecf202.gtwy.uscourts.gov
Address1: 199.107.16.205
Address2: 206.18.112.205

Technical - PDF Related Questions

What is a PDF document?

Documents in Portable Document File (PDF) format do not require a copy of the word processing program used to create them in order to be viewed. They can be viewed by anyone with a free viewer, such as Acrobat Reader, a product of Adobe Systems, Inc. In addition to its cross platform advantage, a PDF document matches very closely the format of the original document in which the PDF document was created. All of the pleadings in the CM/ECF system are stored in PDF format. To view PDF files, you must have a PDF viewing software such as Acrobat Reader, which you may download free from the Adobe Systems Internet website http://www.adobe.com/products/acrobat/readstep.html You will view PDF documents the way they were created, and you may save and print them in that format.

PDF is the only format in which documents will be accepted in CM/ECF.

What is Adobe Acrobat?

Adobe Acrobat is a commercial software product from Adobe that allows you to view and create documents in PDF (portable document format). Adobe, the inventors of the PDF format, can be found at http://www.adobe.com, where you can find both the free reader version of the software, which can be used to retrieve documents from CM/ECF, and the writer version, which can create documents for posting. There are other brands of commercially available software to create PDF files, and the CM/ECF's only requirement is that filings must be in PDF to be accepted by the CM/ECF system. All documents filed in CM/ECF must be in PDF format. The Federal Judiciary does not endorse any specific software.

How do I make a PDF document?

There are several ways in which you can get a document from a word processing program into the PDF format. The newer versions of some common word processors include the ability to publish a document to PDF built right into the word-processing software. In WordPerfect 9 and 10, you can click on File and then "Publish to PDF" to convert your WordPerfect file (.wpd) to PDF. MS-Word (up to version XP) does NOT have this capability). Adobe, the inventors of the PDF format, can be found at http://www.adobe.com, where you can find both the free reader version of the software, which can be used to retrieve documents from CM/ECF, and the writer version, which can create documents for posting. When you've installed Acrobat, you can make PDF files right out of your word-processing software simply by "printing" the document, and selecting the "printer" called "Acrobat PDFWriter" from the drop down list of available printers. That process will actually save a file in PDF format, with a ".pdf" file extension, on your hard drive. There are many other vendors besides Adobe who provide software to create PDF documents. Please note that the Federal Judiciary does not endorse or recommend any specific PDF software. Since there are so many different applications, and we could not depict instructions for all, we have chosen to depict all our instructions with reference to Adobe.

I tried to scan my document into PDF but a lot of errors appeared

Check the instructions that came with the software on your scanner. It depends on the error and the type of scanner and scanner software you are using.

How do you start the Adobe Acrobat Reader program in order to view a PDF document on a website?

Adobe Acrobat Reader is a plugin that the browser will automatically launch when you try to access a document stored in PDF format. If you do not have the Adobe Reader, your computer will show you a set of applications from which to choose a program that will read the file. None of them will work, which is why you must download the Adobe Reader from Adobe Systems' website. To download a free copy of Acrobat Reader, click on http://www.adobe.com/products/acrobat/readstep.html.

Is it possible to have the Adobe Acrobat Reader open in a separate window, one not a part of my browser; or, alternatively, if the Adobe Reader opens on my PC as a separate Window, is it possible to make it open within the browser?

The answer to both question is "yes." In Adobe Acrobat or the Adobe Reader, click on "File", then "Preferences", then "General". In the Options section at the bottom of the window labeled "General Preferences," check the box (by clicking on it if it is blank) beside "Web Browser Integration" to make a PDF document open within the browser. Uncheck that box (by clicking on it if it is checked) to cause Acrobat or the Adobe Reader to open in a separate window.

Is the optimum way of viewing PDF files within the browser or in a separate window?

This is more of a matter of personal preference. Some of the functionality of the Reader is lost when the PDF document is opened in a browser window. However, most of the functions accessible either using the menu or shortcuts when the Reader opens in its own window can be accessed using the various button icons that remain available when the Reader is opened within the browser.

When I print an image from CM/ECF, the right edge gets cut off

After you click the print icon, click the ‘shrink to fit' box on the printer setup screen. Once the setting has been changed, it should remain this way for all PDF documents.

Can I copy a PDF text file to my word processor?

If a PDF document contains text, as opposed to an image, you can select text and do a normal copy and paste. Using the Acrobat Reader, you can select no more than a page at a time.

Can I use Adobe Acrobat 5.0?

The Administrative Office(AO) of the United States Courts' CM/ECF Development Team extensively tested and evaluated the capabilities and compatibility of the Adobe Acrobat version 5.0 with the CM/ECF service. These test results indicate that court personnel and lawyers can use Version 5 PDF documents without adverse effects to CM/ECF. It should be noted that CM/ECF does not endorse any specific software, just the use of the PDF.

I am using Adobe Acrobat 5. When I try to view PDF documents in CM/ECF, I see a blank screen. How can I fix this?

In Adobe 5.0 or 6.0, make the following changes:

• Go to Edit, Preferences, Options
• Uncheck "Display PDF in browser"
• Uncheck "allow fast web view"

What is the size limit of a PDF document to be filed in CM/ECF and what can I do to ensure I don’t exceed the limit on the size of PDF documents?

The size limit of a PDF document to be filed in the CM/ECF system is 10 MB. This size is not dependent on the number of pages of the document as scanned documents can generate larger file sizes than electronically generated PDF documents.

When scanning, be sure to set your scanner to black and white and 200 dpi. If your scanned document is larger than the limit, you can separate it into multiple smaller files. To check the size of the file, right click on the file and select properties.

Why are my PDF documents blank when I print them?

It's possible you will need to install a postscript print driver. These drivers are available from your printer manufacturer’s website.

When I print my PDF document, why is it a mirror image?

If using Adobe Acrobat 5, make the following adjustment, select the Print command, check the box next to the option "Print as Image" which is located in the print status window next to the printer name. If using Adobe Acrobat 6, select the Print command then select the "Advanced" button located at the bottom left corner of the print status window, then select "Print as Image." You may want to turn this setting off when printing in the future because it can slow down a large print job.

When filing documents electronically, why do I get the message “ERROR: this document has security measures in effect"?

The system will not accept documents which have security measures turned on (for example, password protection in Adobe.) Remove the security features from the document and submit your document again.

Why do I get the message “Error reading, linearized hint data"?

If you are using Adobe Reader the settings may need to be changed in order to view the document. Go to Edit, Preferences, Internet, and uncheck "Allow Fast Web View."

I want to copy and paste from a PDF document, but I can't seem to select any text. How do I copy and paste?

If you are using an Adobe product, you must first select the text tool (look for the T on the toolbar) instead of the hand. Then select the text, and either right-click and choose copy, or use the copy icon. If you cannot select the text, then the PDF is a scanned image. Scanned documents in PDF act just like photographs. You will not be able to copy and paste from a scanned image.

My document seems to change when I make it into PDF; what's happening?

This is called "flowing". Depending on the font, the printer selected, and other characteristics of the content, a document may undergo some changes when it's rendered into PDF. If you are using an Adobe product to convert documents to PDF, visit www.adobe.com. Adobe has a set of technical documents posted on their site that refer directly to ways in which you may attempt to address flowing problems.

Another work-around is to set your PDF printer as your "Default Printer" before opening the document, then open the document, edit it to correct any format errors, save it and try printing (converting) to PDF again.

Is it true that the only way to make a document into PDF format is by using a scanner?

No. In fact, the vast majority of documents can be easily converted to PDF format without scanning. Any document that you create on your computer can be converted to PDF by your computer as long as you have the appropriate software installed and configured properly.

How do you determine which version of Acrobat Reader is installed on your computer?

Launch Acrobat Reader, select "Help" menu option, and select "About Acrobat Reader." If you are using version 5.0.5 or higher, you do not need to upgrade. If you are using version 4 or below, please visit Adobe's website at http://www.adobe.com/products/acrobat/readstep2.html to download a free upgrade to the latest version of Acrobat Reader.

What does this error message mean? ERROR: Document is not a well-formed PDF document (no further information is available).

This usually means that there is a typo in the pathname of the pdf. Use the Browse button rather than manually entering the location of the pdf.

What does this error message mean? ERROR: Document contains code which may cause an external action (such as launching an application). This PDF document cannot be accepted.

If your PDF contains any password security, it will not be accepted. All PDF documents which include embedded JavaScript that use the OpenAction syntax will be rejected. Some petition preparation software contains JavaScript to perform calculations which uses OpenAction syntax. If your PDF is rejected, please contact your PDF software vendor or petition preparation vendor and speak with them regarding the use of JavaScript OpenAction syntax. OpenAction JavaScript commands can be used to track those who view a PDF and to install malware and viruses.

It may be that the PDF software you are using contains an advertisement. This is not acceptable in CM/ECF and must be removed before the document can be e-filed.

CM/ECF will not accept PDFs with any imbedded security or JavaScript code.

Why am I receiving an Internal Server Error when e-filing a PDF document?

When a PDF document that is embedded with hyperlinks and metadata is being e-filed in CM/ECF, an Internal Server Error will occur and the process of e-filing will not complete.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, root@localhost and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

---

Apache Server at ecf.cacd.uscourts.gov Port 443

Before making another attempt to e-file the same PDF document, all hyperlinks and metadata must be completely removed from the PDF document.

In addition to Adobe Acrobat, there are other brands of commercially available software that can be used to create PDF files. Please consult the User Guide that is provided by your PDF software vendor for instructions on how to remove hyperlinks and metadata. If you are currently using a freeware to create your PDF files, be aware that advertisements may be embedded in your PDF documents. These advertisements are also not permitted and should be removed from the PDF documents.

Please note that the Federal Judiciary does not endorse or recommend any specific PDF software. As an illustration, instructions for the removal of hyperlinks and metadata from PDF documents using Adobe Acrobat 8 are provided below.

1. Open the PDF document in Adobe Acrobat 8.
2. Click Edit > Preferences from the Menu Bar. The Preferences dialog box will open.
3. Under Categories on the left-hand side, click General to display its panel of settings.
4. Under Basic Tools, deselect the option to "Create links from URLs" and click OK.
5. Click File > Print from the Menu Bar. The Print dialog box will open.
6. Click the down arrow next to Name under Printer and select "Adobe PDF." Then click OK. The printer driver will print (publish) the document in PDF.
7. The Save PDF File As dialog box appears. Specify the location where you want to save the document and rename the filename. Click Save when done.
8. The new document is opened in Adobe Acrobat, and the hyperlinks have been removed.
9. Click Document > Examine Document from the Menu Bar. The Examine Document dialog box will open.
10. Any document information such as metadata, hidden text, and annotations should be automatically selected by default. If applicable, click the check box to select Check All. Then click Remove all checked items.
11. A pop-up window appears and confirms the removal of the selected document information, including metadata. Click OK.
12. Close the PDF document. Another pop-up window will appear and confirm saving the changes to the new document. Click Yes.
13. The Save As dialog box appears. Click Save.
14. A pop-up window appears. Click Yes to replace the existing file with the new file.
15. All hyperlinks and metadata have been successfully removed from the PDF document. The new document is now ready to be e-filed. Also, close the old document.

Technical - Free Copy Related Questions

How do I receive my “free copy” of a document?

Each attorney of record in a case will receive a Notice of Electronic Filing which is delivered to the e-mail address on record with the court. Once the NEF is opened, the document control number will contain a hyperlink to a document that has been filed. One free look is available to each attorney of record .

CAUTION: the one free look is associated with the attorneys CM/ECF login and password. If an attorney has a secondary e-mail notifications associated with his/her user account, he/she is only entitled to one free look, regardless of who looks at it first. Attorneys may list additional e-mail addresses so that members of his/her support staff can be notified of a filing. The hyperlink to access the document will expire after the first look or 15 days, whichever occurs first.

Any time the hyperlink to a document is accessed after expiration, or the one free look, or if the user is not counsel of record  the user will be asked for a PACER login and will be subject to PACER fees. In order to avoid charges, ECF users are advised to print or save the document during the initial viewing period.

Who receives the automatic e-mail notification?

The e-mail notification goes to the e-mail address of the registered attorney of record in a case and to all secondary email accounts associated with the attorney's ECF user account.

Is there an expiration with the one free look?

Yes. 15 days from the date the Notice of Electronic Filing (NEF) is sent to the recipients.

Can an attorney's support staff receive a copy of the Notice of Electronic Filing (NEF) e-mail?

Yes. Attorneys may add support staff as secondary recipients through the Maintain Your E-Mail Address screen on the Utilites page of CM/ECF.

Will I be billed by PACER if I access a PDF document through the Notice of Electronic Filing NEF) more than once?

Yes. Users are encouraged to save documents the first time it is viewed for subsequent access.

Will I be billed by PACER if I click on the docket sheet report hyperlink located on the Notice of Electronic Filing (NEF)?

Yes. Clicking on the docket sheet hyperlink found on the NEF will cause a PACER login screen to appear if you have not already logged into PACER. Once you have completed the login screen you will be presented with the current docket sheet for that case. Access to the docket sheet will result in PACER charges. For full details regarding PACER fees, go to www.pacer.uscourts.gov.

If I forward an email notification I received to another individual will that individual be charged for viewing the document?

The document within an email notification (NEF) is accessed by a hyperlink. This hyperlink takes you to a site which will allow the first viewing to be free. The first individual to click on the hyperlink within the NEF email will not be charged. If you forward the email notification without viewing the document, the recipient of the email will be able to view the document for free. Anytime after the first viewing, a charge will be incurred to view the document. The document should be saved to a local hard drive during the first viewing.

How do I save the "One Free Copy"?

CM/ECF participants receive a Notice of Electronic Filing which is e-mail notification of activity in each of their cases. The Notice of Electronic Filing (NEF) contains a link to the "one free copy" as part of the CM/ECF program. It may be advantageous for the recipient to save the document to view or print at a later time.

The following instructions apply from the point when you view the Notice of Electronic Fililng containing the attached PDF document.

CAUTION: To save the PDF document as described below, make sure the Acrobat Reader is opening in your Web browser, not as a separate window.

• Click on the link to the document found in the Notice of Electronic Filing notice received within your email.
• The document will load into Adobe Reader, or other pdf reader.
• A toolbar with a diskette icon appears at the top of the Adobe Reader screen.
• Click on the diskette icon.
• A dialogue box entitled Save As appears over the document.
1. Complete the following data fields:
2. Save in: Designate the drive and directory to save the file
3. File name: Name the file. Example: Public, JQstaymotion.pdf
4. Save as type: Leave as (*.pdf)
5. Click the Save button to store the document in the drive and folder you designated.
• You can now view or print the document at a later time.

Are there any reasons why I wouldn’t receive my court generated “free copy” e-mails?

The most common reason for non-delivery of court e-mails is that the email has been identified as spam either by the recipient or automatically by the users Internet Service Provider (ISP). If a recipient inadvertently identified a previous court e-mail as spam, the ISP may be blocking email from the court. Contact your ISP to rectify this situation. Some ISPs may automatically route court email to a junk or spam mail folder. Check the junk, or spam, mail folder and mark the email from the court as "not junk mail."

The attorney may have moved or the firm changed e-mail addresses and the attorney has not updated his/her e-mail address in the CM/ECF system. If the e-mail begins to bounce and the Court cannot contact the attorney at the address on record, the e-mail address is deleted. Counsel receive documents via U.S. Mail at the address on record.

The attorney is not on the case docket as counsel of record.

Recipient may be receiving a Summary of the Notices of Electronic Filing and not the Individual Notices of Electronic Filing. There are two types of automatic notification: Summary and Individual, some attorneys prefer to receive the summary, while their secondary addresses receive the individual. The summary is sent to an attorney just after midnight and contains all the activity in the attorneys cases for the previous day. Individual notices are sent each time activity occurs on a case in which the attorney is counsel of record. To change this preference, go to Utilities (on the blue menu bar) > Maintain Your E-Mail Address and change the Delivery Method.

When I click on the document link in my e-mail notification (NEF), why am I prompted for a login?

There are 3 reasons you will be prompted to login after clicking the link:

• If it is a Social Security case, you will need to enter your CM/ECF filing ID so the system can verify you are an attorney of record.
• If 15 days have elapsed since the document was filed, the free copy has expired and you will be required to log in. You will be charged for viewing the document.
• If the link has been used. You will be charged for viewing the document.

When I click on the link in my e-mail, why do I get a blank screen?

It is possible some of the settings on your PDF viewer are incorrect. If you are using an Adobe product, try the following: Click on Edit >> Preferences>> Internet >> uncheck Allow Fast Web View and Display PDF in Browser.

I click on the document number link and nothing happens. Why?

If you are using AOL mail and the AOL browser, you should change the email notification from HTML to text.

You may be using an older MacIntosh computer. Try updating the Safari browser or downloading the free Mozilla Firefox browser.

A .pdf reader software may not be installed on the computer you are using.

I’m no longer attorney of record in a case but I’m still receiving the e-mail notices for the case. Why?

Did you file the required Request for Substitution or a Notice of Change of Attorney Information, G-06, in the case? If not, you or your former firm will need to file the appropriate paperwork in the individual cases.

If you changed your e-mail address, you may have updated "all" cases, instead of only the cases in which you are still attorney of record. Call the ECF Help Desk for assistance in updating only tyour current cases.

What if an attorney needs to view a document more than once?

The attorney will be subject to PACER fees every time a document is accessed after the first free look.

Does the one free look pertain only to the main document, or does it include all attachments?

The one free look pertains to all attachments, as well as the main document filed.

Case Related Questions

Who can I call if I need assistance with electronic filing?

Many of the most frequent questions are listed on the Frequently Asked Questions refer to on our website at www.cacd.uscourts.gov, under CM/ECF > Home Page

If your question is not answered by the Frequently Asked Questions, send an e-mail to ecf-helpdesk@cacd.uscourts.gov or call 213-894-0242. This is for assistance with electronic filing questions, not case specific questions.

You may also want to refer to our website atwww.cacd.uscourts.gov for some of your CM/ECF related questions.

What should I do if I receive a Notice of Deficiency in an electronically filed case or an Order striking a document filed in an electronically filed case?

Read the notice or order and confirm whether you are required to re-file the document or are instructed to do anything else. If you are required to re-file the document, make sure it is done as soon as possible or by the deadline stated on the notice or order. Make sure the new document is e-filed as a "Corrected" version of the previously e-filed document.

Otherwise, you can wait to see if the judge provides any further instruction.

For any follow-up questions, please feel free to contact the Ecf-Helpdesk.

What do I do If the judge strikes my document?

If the judge has stricken the document but provided no other instructions in the order, the document may be refiled as a "Corrected" document.

What should I do if I attached the wrong document to the entry?

As soon as you notice the error - refile the correct document. Then file an Errata and link to the wrong document. No modifications to a docket entry can be made without court order.

Can you please tell me what the deadline is for e-filing in California USDC? I first understood you could e-file up until 12:00 midnight , but I've also heard the deadline is closer to 6:00 pm or even 4:00 pm (which is the court's normal deadline for manual filing).

Filing documents electronically does not alter any filing deadlines set by Court Order. Unless otherwise ordered by the assigned judge, all electronic transmissions of documents must be completed (i.e., received completely by the Clerk’s Office) prior to midnight Pacific Standard Time or Pacific Daylight Time, whichever is in effect at the time, in order to be considered timely filed on that day. Where a specific time of day deadline is set by court order or stipulation, the electronic filing shall be completed by that time. Check the judge’s initial scheduling order, or e-filing order to see if that particular judge has an e-filing deadline or allows e-filing on holidays.

How do I view and/or download documents attached to multiple docket entries?

To view and/or download multiple documents for a particular case, check the "view multiple documents" box located on the Docket Report selection criteria screen. The docket report will include a new column, with check boses for all documents that are electronically attached to the docket sheet, between the document number column and the docket text column.

Select the documents to be viewed or downloaded by placing a check in the box next to the document number for those documents. The selection of the document will include all documents attached as attachments to the main document.

Two buttons appear at the end of the Docket Report: View Selected and Download Selected. (NOTE: If View is selected, the documents will be in a combined PDF file for viewing. If Download is selected, CM will create a ZIP file of the documents for downloading.)

If either button is clicked and one or more documents are selected CM/ECF computes the projected size of the document(s) and compares it with the maximum allowable file size, 10 MB. If the combined size of the documents selected is close to or over the allowable file size, each document will appear with the file size and documents can be delelected in order to comply with the size requirements. If no documents were selected, an error message will appear. Just go back and select the document(s).

A single PACER billing receipt page will be displayed for PACER users. The billing receipt will contain multiple receipts, for each document selected, with a confirm button. If the PACER user, confirms the amount of the billing and VIEW was selected the selected documents (including their attachments) will be displayed for viewing. If the PACER user confirms the amount of the billing and Download was selected, the selected documents (including their attachments) will be combined in a ZIP file and a dialogue box is displayed for the user to select a destination folder for the downloaded ZIP file.

Restricted Documents: Prior to viewing or downloading restricted documents, a screen appears to warn users about any specific document restrictions for documents to be contained in the PDF or ZIP file.

Why can’t the document filed in error just be deleted?

The Clerk’s Office may not delete any attorney e-filed document without a judicial order. This is due to the fact that the erroneous document was served on all counsel of record pursuant to the Federal Rules and is now part of the Court’s official electronic file/docket.

I e-filed a document that should have been filed under seal. What do I do?

Please contact both the Court Room Deputy and the Help Desk (213-894-0242 or email at ecf-helpdesk@cacd.uscourts.gov), explaining the error. Then e-file a Notice of Manual Filing (form G-92 in the forms directory), print out the filed copy when finished, and take that to the intake window along with an Application to Seal and a Proposed Order.

When I query a case in CM/ECF, it gives me the previous case I looked at instead.

Check your Cache settings in your browser. The "verify documents" entry should have the ‘once per session' or ‘every time' entry checked, but not the ‘never' entry.

I tried to e-file a document but it says "format not recognized"—what am I doing wrong?

All documents must be submitted in Adobe PDF (portable document format) with an extension of ".pdf". Two common errors occur. First, a user thinks that he/she saved the document in PDF. The user then tries to file the WordPerfect version of the document; not the saved PDF version. Second, a user fails to indicate the full path name for the PDF file he/she wants to upload. Because the system could not find the file, it responded with the "format not recognized" message. The solution--provide the full path name when identifying the file (example: "c:\documents\motion.pdf") during the upload process.

I tried to e-file a document but I received an error that says “ERROR: This document cannot be loaded because it is over 10 MB. Submit the document in smaller parts, labeled correctly". What does this mean?

CM/ECF has a per document size limit (10 MB). If the document exceeds the size limit it cannot be uploaded into CM/ECF. You need to go back to your PDF, Word or WordPerfect document and create the document in smaller parts. (Example: the Motion may be separated from the exhibits, declarations, etc.) NOTE: each part of the document to be attached needs to be identified with either a caption page (see Local Rule 83_____) or a cover page taking the place of a tab, (i.e. EXHIBIT 5, APPENDIX II TO MOTION FOR SUMMARY JUDGMENT).

How can I determine the size of my document?

To check on the size of the document, browse to your document on your system and either rest your curser over the file or right click on it to reveal the file size.

Are there procedural rules relating to electronic filing?

Rule 5(e) of the Federal Rules of Civil Procedure, Rule 5005(a) of the Federal Rules of Bankruptcy Procedure, Rule 25(a) of the Federal Rules of Appellate Procedure, and Rule 49(d) of the Federal Rules of Criminal Procedure authorize electronic filing. ndividual courts by local rule to permit papers to be filed by electronic means. Amendments to Rules 5(b), 6(e) and 77 of the Federal Rules of Civil Procedure, Rules 45 and 49 of the Federal Rules of Criminal Procedure, Rules 25 and 26 of the Federal Rules of Appellate Procedure, and Rules 7005, 9006, 9014 and 9022 of the Federal Rules of Bankruptcy Procedure, authorize service of documents by electronic means if parties consent. The amendments do not apply to service of process.

Please refer to the current E-FilingGeneral Order authorizing electronic filing for instructions as it pertains specifically to electronic filing in the district court for the Central District of California.

When a user files a pleading or other document with the court, does the system automatically serve the other parties or does the user have to do something extra to serve the others? And, do the other parties just get notification of a filing or do they get the actual document?

When a document is e-filed though CM/ECF, a Notice of Electronic Filing (NEF) is automatically generated and e-mailed to the registered attorneys of record for parties in the case who have consented to receive electronic service. The NEF includes the text of the docket entry, the unique electronic document stamp, a list of the case participants receiving e-mail notification of the filing, and hyperlink to the document(s) filed.

Non-registered attorneys, attorneys who have not consented to receive electronic service and pro se/pro per parties will still need to be served in the conventional method through postal mail, personal service or fax. A traditional proof of service is required for all traditionally served pleadings/documents.

Do I need to provide the court with a proof of service of subsequent documents?

Pursuant to the current E-Filing General Order, the NEF is the proof of service for all counsel served by electronic means through CM/ECF. A traditional proof of service is required for all service made upon non-electronic service recipients. It can be the last page of the filing as it is for traditional filings.

What kind of archiving system does CM/ECF have?

The Administrative Office of the United States is currently working on archiving standards that meet the guidelines of the National Archiving and Records Administration. Currently the open and closed cases will reside on CM/ECF.

Can any attorney access or view documents in cases where they are not counsel of record?

For Social Security cases, only the attorney of record and the Court have access to the documents e-filed after March of 2005, with the exception opinions appearin on the Written Opinions Report. These documents are available for public viewing in the Records Section of the Clerk’s Office.

For criminal cases, judgments, orders and minute orders filed prior to August 1, 2005 are accessible only by attorneys of record. Judgments, orders, minute orders only are avaible to all PACER users up to January 1, 2007, when all criminal became subject to mandatory e-filing. All criminal document, except restricted or under seal are available to all public users.

For Civil Cases, Judgments, orders and minute orders (unless under seal) have been available for all PACER users since 1994. On November 1, 2007, all patent, trademark and copyright cases were deemed subject to mandatory e-filing, all documents, except those restricted or under seal have been available to all PACER users. On January 1, 2008, all remaining civil cases were deemed subject to electronic filing. All documents, except those restricted or under seal are now available to all PACER users.

Why can't I see PDF documents that have been filed in criminal or social security cases through the Notice of Electronic Filing (NEF) e-mail?

Access to the PDF document may be restricted in these case types for the following reasons:

• Pursuant to the E-Government Act of 2002, only the attorneys of record in a Social Security case may view PDF documents - counsel of record must login to CM/ECF then into PACER in order to view the documents; these documents are available for public viewing from the public computer terminals in the Clerk’s Office attorneys.
• The document may have been filed prior to the Court becoming a full e-filing court. Check to see if there’s a link (a line) under the document control number. If not, most likely, the case was not subject to electronic filing when the document was filed. Those documents are available at the courthouse Records Section in the traditional manner.

What types of civil initiating documents should be traditionally filed, and is a notice of manually filing required?

As this list may be revised more frequently than the FAQ’s, please check the CM/ECF website for the most up to date listing of excluded cases and or documents.

• New civil action documents, such as complaints and notices of removal
• Amended complaint
• Third-party complaint
• Intervenor complaint
• Consolildated complaint
• Corrected complaint
• Joinder in complaint
• Interpleader
• Counterclaim
• Cross-claim
• Claim
• Verified claim
• Writ of Execution and the Affidavit
• Any first appearance document filed by a third-party or non--party to a case Amendments to any of the documents listed

No, a notice of manual filing is not required for any of these documents.

Are there any non-civil case initiating documents other than those referenced in General Order 10-07 that should be traditionally filed?

Yes. Abstract of judgment; registration of judgment; bond-related documents.

When I view a document the header that includes the filed date appears in the middle of the document making it difficult to view the document. Why does this happen?

This is a view setting on your browser. Check with your IT department on how to adjust your view settings

How do can I easily find an events category in CM/ECF?

After logging into CM/ECF, click on the Search link on the blue menu bar.The Search screen will appear. Type in the event and click on ‘search’. If you are not sure the exact name of the event, type in a part of the name: i.e.: Summary Judgment, Declaration, Opposition. All the events which include that information will be displayed.

The events in the search results will be a link directly to that event. So just click on the one you want and you can begin e-filing.

You can also hover your mouse over each menu item on the blue menu bar and look at a drop-down and view each categories within each menu item and then the subcategories. Select the subcategory you need and start e-filing.

I’m not counsel of record in a case but I want to monitor a case. Is this possible?

Yes, it is possible. Go to Utilities on the blue menu bar, click on Your Account/Maintain Your E-Mail Address. Click on your email address on the left (“Primary e-mail address”). In the middle of the screen, under “Case-specific options”, type in the case number you wish to monitor, then click “find this case” and add it to your list. WARNING: You will receive all ecf activity in that (those) case(s) - it is not limited to certain documents.

I’m about to file an Application for Non-Resident Appearance (PHV)? How do I pay the fee?

As of September 8, 2008, the Pay.Gov site went live and PHV fee can be paid online with a Credit Card.

The following credits are accepted: Visa, MasterCard, Discover Card, American Express, and Diners Club.

Note: Counsel are encouraged to pay the fee on-line. However, if the fee is not paid at the time of filing, you will be billed for the fee. Prompt payment is expected.

I’m about to file a Notice of Appeal? How do I pay the fee?

As of September 8, 2008, the Pay.Gov site went live and PHV fee can be paid online with a Credit Card.

The following credits are accepted: Visa, MasterCard, Discover Card, American Express, and Diners Club.

Note: Counsel are encouraged to pay the fee on-line. However, if the fee is not paid at the time of filing, you will be billed for the fee. Prompt payment is expected.

How do I set a hearing before the assigned Magistrate Judge when electronically filing a discovery motion?

During the process of electronically filing, the filer will receive a screen which sets the motion for hearing. The default hearing officer is the district judge, therefore the user will need to click on the drop down list of judges and manually select the assigned magistrate judge. Once selection is made the hearing will be set before the selected Magistrate Judge.